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DriveSimpleAuto Group

Contact

Talk to somebody who is standing in the building

Four ways to reach us, all of them answered by the people who work here. Calls to a department line ring at that desk first and roll to the operator after four rings. Texts and web messages are picked up between 8:00 AM and 7:00 PM, and anything that arrives overnight is answered before the doors open.

Bring a stock number if you have one. It saves about ten minutes and gets you an out-the-door figure in the first reply rather than the third.

Send a message(630) 207-3263

Straight to a department

Finance questions and payoff quotes: (630) 207-3263. Every number rings a desk in the building, not a call center.

Ways to reach us

Pick whichever is least annoying

No forms required to get a number, no gated pricing, no chat widget pretending to be a person.

Call

Three direct lines. Nobody is going to transfer you twice.

Email

Written answers, with the numbers attached. Replies inside one business hour.

Visit

375 Metuchen Road
South Plainfield, NJ 07080

Showroom, Express Lane and the Mopar parts counter are all on this site. Sixty-two customer spaces out front.

Get directions

Text

Send a photo of a window sticker, a VIN or a dashboard light to the sales line and you will get a reply on the same thread.

Text (630) 207-3263

Monitored 8:00 AM to 7:00 PM, Monday through Saturday. Standard message rates apply.

Send us a message

Answered by a person at the store, not a call center. Weekday messages get a reply inside one business hour.

Demo form

Only used to answer this message.

A stock number, a VIN or just “white Wrangler with the tow package”.

Preferred way to reply

Or call (630) 207-3263

By submitting this form you consent to be contacted by phone, text or email about your enquiry. Message and data rates may apply. This is a demonstration site — nothing is sent anywhere.

What happens next

  1. 1

    It lands on a desk, not in a queue

    Messages route by the department you pick and sit with one person until they are answered.

  2. 2

    You get a real answer first

    Price, availability, out-the-door figure or an appointment time. Not a request to call for pricing.

  3. 3

    One follow-up, then we leave you alone

    If we do not hear back we try once more and stop. No drip campaign, no five calls in a week.

Typical response times

Web message, weekday
Under 1 hour
Web message, Sunday
Before 10:00 AM Monday
Text to the sales line
10 to 20 minutes
Voicemail on a department line
Same business day
Parts availability check
Same day, usually within 2 hours

Measured across the last 90 days of messages. Saturdays run slower after 1:00 PM because the floor is busy.

Already have an appointment?

Service appointments can be booked, moved or canceled online without calling.

Manage a service visit

Hours

Open six days a week, closed every Sunday

Sunday closing is a New Jersey rule for vehicle sales, and we close the shop too rather than run a skeleton crew.

Schedule service

Sales

Showroom
(630) 207-3263
Sales department opening hours
Mon – Thu9:00 AM – 8:00 PM
Friday9:00 AM – 6:00 PM
Saturday9:00 AM – 6:00 PM
SundayClosed

Service

Service drive
(630) 207-3263
Service department opening hours
Mon – Fri7:00 AM – 6:00 PM
Saturday7:00 AM – 3:00 PM
SundayClosed

Parts

Parts counter
(630) 207-3263
Parts department opening hours
Mon – Fri7:00 AM – 6:00 PM
Saturday8:00 AM – 2:00 PM
SundayClosed

Holiday closures

All three departments close on the days below. Christmas Eve and New Year’s Eve we close at 2:00 PM, and the Express Lane stops taking vehicles an hour before that. Anything left with us over a holiday is stored inside.

  • New Year's Day
  • Easter Sunday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Directions

Four minutes off I-287, exit 5

375 Metuchen Road, South Plainfield, NJ 07080. The building sits between Hadley Road and New Durham Road, with the service canopy visible from the street.

I-287METUCHEN ROADROUTE 22HADLEY RDNEW DURHAM RDSHOWROOMSERVICECUSTOMER PARKINGN

DriveSimple

375 Metuchen Road, South Plainfield, NJ 07080

Google MapsApple Maps

  1. From I-287, either direction

    4 minutes from the ramp
    1. 1Take Exit 5 for Stelton Road toward South Plainfield.
    2. 2At the second light turn onto Hadley Road and follow it for 1.1 miles.
    3. 3Turn right onto Metuchen Road. We are 600 feet down on the left, past the tire shop.

  2. From Route 22, westbound

    7 minutes from the jughandle
    1. 1Take the New Durham Road jughandle and cross back over Route 22.
    2. 2Stay on New Durham Road for 1.4 miles, through two lights.
    3. 3Left onto Metuchen Road. The service drive entrance is the first one; the showroom lot is the second.

  3. From the Garden State Parkway or the Turnpike

    About 18 minutes
    1. 1Parkway: Exit 131 to I-287 north, then Exit 5. Turnpike: Exit 10 to I-287 north, then Exit 5.
    2. 2Follow Hadley Road past the Middlesex County vocational campus.
    3. 3Right at the second light and we are on the left, blue canopy over the service lanes.

When you get here

Parking, the service drive and what happens at the door

The lot is laid out so the two things people arrive for do not collide: service traffic turns in first and goes under the canopy, sales traffic carries on to the front lot. If you are here for both, park out front and walk through the showroom.

  • Four accessible spaces at the showroom door, step-free entry throughout.
  • Two Level 2 chargers on the north end, free while you are on site.
  • Loaner pickup is inside at the service desk, not in the lot.
  • Deliveries and wholesale parts pickup use the rear gate off the service drive.

  • Park in front, not on the grass

    Sixty-two customer spaces sit directly in front of the showroom, including four accessible spaces at the door and two Level 2 chargers on the north end that anyone is welcome to use while they shop.

  • Service pulls under the canopy

    The service drive is the first entrance off the road, marked with a blue canopy and six covered lanes. Stay in the vehicle; an advisor comes to the window with a tablet.

  • Nobody is going to chase you across the lot

    Browse as long as you like. Every window sticker carries the posted price, the stock number and a code that opens the full listing on your phone. Ask for keys when you want them.

  • After hours, use the key drop

    Two locked drop boxes sit by the parts door with envelopes and a pen that works. Write the mileage and a phone number on the envelope and we will call before 8:00 AM.

Before you drive over

Check the vehicle is still here

Inventory moves. Every listing shows the stock number and how long it has been on the lot, and the sales line will hold a vehicle for a same-day appointment without a deposit.

Browse inventorySchedule service